1. Introduction
Welcome to IntellectWave AI, an advanced platform dedicated to providing AI-powered content generation solutions, owned and operated by IntellectWave AI Limited (referred to as "we," "us," or "our"). We thank you for choosing IntellectWave AI as your content creation tool, and we look forward to providing you with innovative and efficient solutions to meet your content needs.
These Terms Of Use (the "Terms") govern your access to and use of IntellectWave AI, including all related services, tools, applications, features, and resources provided on or through our platform (collectively, the "Platform").
By accessing, using, or registering on IntellectWave AI, you confirm that you have read, understood, and agree to be bound by these Terms, Token Policy, as well as our Privacy Policy, which is incorporated herein by reference.
These Terms represent a legally binding agreement between you and IntellectWave AI Limited. If you do not agree to all of these Terms, you must discontinue use of IntellectWave AI immediately.
To aid in the clarity of this document, we define the following terms as used throughout:
“Platform”: Refers to the IntellectWave AI website, applications, and all related services provided by IntellectWave AI Limited.
“User” or “you”: Any individual or entity accessing or utilizing our Platform, including visitors, registered members, and paying customers.
“Content”: All materials, information, and AI-generated outputs made available through the Platform, including but not limited to blog posts, articles, social media copy, and educational materials.
“Token(s)”: Digital credits purchased by users to access IntellectWave AI’s content creation features, with prices and packages outlined in the Token Policy.
“Account”: The profile created by a User to access certain features of the Platform, subject to registration requirements and eligibility.
“Terms”: Refers collectively to these Terms of Use, the Privacy Policy, the Token Policy, and any other policies governing the use of the Platform.
Your continued use of IntellectWave AI signifies your acceptance of and commitment to these Terms.
2. Company Information
Legal Entity and Structure
The provider and operator of the IntellectWave AI platform is IntellectWave AI Limited, a legally registered entity incorporated under the laws of the England and Wales. We are dedicated to delivering advanced AI-driven solutions to assist users in generating high-quality, relevant content across various domains, with a commitment to innovation, reliability, and user satisfaction.
Registered Address
Our primary registered address is as follows:
IntellectWave AI Limited
Dept 6260, 196 High Road
Wood Green, London
United Kingdom
N22 8HH
This address serves as our formal business location for all legal and regulatory purposes. However, please note that it may not be suitable for walk-in visits, as we focus primarily on providing digital and online support.
If you have any questions or concerns about these Terms, please do not hesitate to reach out to our customer support team via email at help.me@intellectwave.world
3. Use of Services
Overview of Services Provided by IntellectWave AI
IntellectWave AI offers a sophisticated, AI-driven platform designed to assist users in creating a wide range of digital content. This content includes but is not limited to, articles, blog posts, marketing copy, social media content, product descriptions, technical writing, and other types of written material tailored to specific prompts and requirements provided by the user. Our platform leverages cutting-edge artificial intelligence and natural language processing (NLP) technologies to generate content that is relevant, coherent, and appropriate for the intended purpose.
By accessing or using IntellectWave AI’s services, you agree to comply with all applicable laws, regulations, and these Terms of Use. This ensures that your use of the platform remains lawful, ethical, and consistent with the intended purposes of the service. You acknowledge that while IntellectWave AI is designed to enhance productivity and creativity, it is essential that you utilize it responsibly and within the boundaries of these guidelines to avoid misuse or harmful consequences.
3.1 Permitted Use
Scope of Permitted Use
IntellectWave AI is provided to assist users in content generation for personal, professional, or business purposes. As a user, you may use the platform to create a wide range of content types, including educational materials, blog posts, articles, social media content, advertising copy, product descriptions, newsletters, and more. These uses align with the platform's purpose, which is to enhance content creation and provide tailored solutions for a variety of industries and individual needs.
Acceptable Content Generation
Acceptable uses of IntellectWave AI include the following:
Prohibited Use of Services
You are strictly prohibited from using IntellectWave AI for any purposes that could be harmful, deceptive, or unlawful. Specifically, you agree not to:
3.2 Security and Integrity of the Platform
Ensuring Platform Security
To maintain the integrity and security of the IntellectWave AI platform, all users are required to:
3.3 User Responsibilities
General User Responsibilities
As a user of IntellectWave AI, you are responsible for ensuring that your actions on the platform are in full compliance with these Terms of Use and any applicable local or international laws. This includes:
3.4 Enforcement and Consequences
Non-Compliance Consequences
Failure to adhere to these guidelines may result in serious consequences, including:
By using IntellectWave AI, you acknowledge that you have read, understood, and agreed to these Terms of Use. You also accept that unauthorized or inappropriate use of our platform can result in serious consequences, including the termination of your account, legal actions, and other penalties as deemed necessary by IntellectWave AI.
4. Account Registration and Security
4.1 Account Creation and Access to Services
To access certain features and services on the IntellectWave AI Platform, you are required to create a user account. This account is necessary to enable personalized services, track your usage, manage your content, and ensure you have a secure and seamless experience on the platform. The registration process involves providing specific personal details that are critical to the platform’s operation, including but not limited to your full name, email address, phone number, and potentially additional information required for verification purposes.
Creating an account is essential for you to fully utilize the range of services and tools available on our platform, such as saving generated content, customizing your preferences, and managing your settings. As part of the registration process, you may also be required to select a username and password, which will serve as your credentials for accessing your account in the future. It is vital to ensure that the information you provide is accurate, complete, and up-to-date, as any discrepancies could affect your ability to access certain services or features.
4.2 Accuracy of Information
When registering for an account on IntellectWave AI, you agree to provide accurate, truthful, and complete information about yourself. This includes your full legal name, email address, and phone number, as well as any additional information requested during the registration process. By submitting this information, you confirm that it is current and correct to the best of your knowledge.
Providing inaccurate or incomplete information during registration may limit or prevent your access to certain features on the platform. Furthermore, if we determine that the information you provided is false, misleading, or otherwise violates our Terms of Use, we reserve the right to suspend or terminate your account immediately.
4.3 Account Credentials and Security
Once your account is created, you are solely responsible for maintaining the confidentiality of your account credentials, which include your username, password, and any other security information associated with your account. You agree to keep your login credentials secure and not to share them with others. You acknowledge that you are fully responsible for all activities that occur under your account, whether or not such activities were authorized by you.
If you suspect or become aware of any unauthorized access to your account, including the theft or compromise of your login credentials, you must notify us immediately. Prompt notification will allow us to take the necessary steps to protect your account and mitigate any potential security breaches.
4.5 Additional Verification and Documentation Requests
In certain cases, particularly when required by applicable laws, regulations, or security protocols, we may request additional documents or information from you after the initial registration process. This could include verification of your identity, eligibility to use the platform, or compliance with legal or regulatory requirements. For example, you may be asked to provide proof of identity, address, or business registration documents, depending on the services you wish to access and the jurisdiction in which you operate.
You agree to provide any requested documents or information in a timely manner and ensure that all documents are accurate, complete, and authentic. Failure to provide such documents upon request may result in the suspension or termination of your account, as we are required to comply with legal and regulatory obligations. We will handle all personal information in accordance with our Privacy Policy, ensuring that your data is protected and only used for verification purposes as necessary.
4.6 Non-Transferability of Accounts
Your user account on the IntellectWave AI Platform is personal and non-transferable. This means that you are the only individual authorized to access and use your account, and you may not assign, share, or sell your account to anyone else. You agree that your account will be used solely by you and that you will not allow any third party to access your account under your credentials, except in cases where authorized by us or as part of legitimate platform features (such as allowing team access to business accounts).
Any attempt to transfer, share, or use someone else's account credentials may result in immediate suspension or termination of your account. Additionally, any actions or User-Generated Content generated through your account are your responsibility, and you are accountable for ensuring that no third party uses your account inappropriately or unlawfully.
4.7 Responsibility for Activities Under Your Account
As the registered user of your account, you are fully responsible for all activities and interactions that occur under your account, including the content you create, upload, share, or distribute. This includes any User-Generated Content (UGC) that you produce using the IntellectWave AI platform. You are also responsible for ensuring that the content you generate does not violate any third-party rights, infringe on intellectual property, or engage in unlawful, harmful, or unethical activities.
You agree that you will not use your account for any unlawful or unauthorized purposes. This includes, but is not limited to, using the platform to generate or distribute content that is defamatory, abusive, discriminatory, infringing upon intellectual property rights, or violating any laws or regulations.
4.8 Ensuring Compliance with Applicable Laws
By creating and maintaining your account, you agree to comply with all applicable laws and regulations governing your use of the platform and the content you generate. This includes compliance with intellectual property laws, data privacy regulations, content restrictions, and any other legal requirements relevant to your jurisdiction. You are solely responsible for ensuring that any content generated or shared using the platform complies with the applicable legal standards, including ensuring that it does not violate the rights of others or contribute to unlawful activities.
If we suspect that your use of the platform violates any laws, regulations, or these Terms of Use, we reserve the right to suspend or terminate your account. We may also take appropriate legal action if necessary to address any violations or misuse.
4.9 Suspension and Termination of Accounts
IntellectWave AI reserves the right to suspend or terminate your account for any reason, including but not limited to violations of these Terms of Use, security breaches, fraudulent activity, or non-compliance with our documentation or verification requests. In such cases, we will notify you promptly and may provide you with the opportunity to rectify any issues that led to the suspension or termination.
If your account is suspended or terminated, you may lose access to any content you have generated or uploaded to the platform, and you may be restricted from using certain or all features of the platform.
5. Payment Instructions
Overview of Payment Process
To access and use the AI-driven products and services on the IntellectWave AI Platform, users are required to top up their accounts with IntellectWave AI tokens. These tokens are the exclusive method for engaging with the AI services on the Platform, and they must be purchased to enable usage of the various AI tools and features available.
The website offers a range of token packages for purchase, allowing you to select the amount of tokens you wish to top up your account with. These tokens will then be credited to your account, providing you with the ability to access and use the AI-driven services as needed.
While the token packages themselves are priced in advance, the number of tokens required to engage with specific AI services will depend on the service you are using.
We reserve the right to modify the pricing for token packages at any time. However, any changes to token pricing will not affect tokens already purchased. Updated pricing will be communicated through the website and will apply only to future token purchases or top-ups.
By using the Platform, you agree to review the available token packages and understand the IntellectWave AI Token Policy.
5.1 Methods of Payment and Currency
Accepted Payment Methods
IntellectWave AI offers flexibility in payment options to ensure that users can choose the most convenient method for purchasing services and products. During the checkout process, a variety of payment methods will be presented for your selection. These typically include credit cards, debit cards, and other payment methods accepted by our chosen Payment Processor, ensuring that you have options that align with your preferences and needs.
As you proceed to make a payment, you will be prompted to select from available payment options. Once your payment method is selected and processed, the funds will be charged accordingly, and the transaction will be completed based on your chosen method. The available payment options will be clearly communicated to you during the checkout process to ensure ease and clarity of the payment flow.
Currency of Payment
For ease of use, our Platform primarily displays prices in Euro (EUR) for all transactions. As such, all payments made through the Platform will be processed in Euro. If you are located in a region where a different currency is more common, please note that currency conversion rates may apply depending on the payment method you choose and the Payment Processor’s exchange policies. IntellectWave AI is not responsible for any fluctuations in the exchange rate or additional charges imposed by your Payment Processor(as defined below).
If you need any assistance with understanding the pricing in your local currency or require more details about the exchange rates applied, please contact our customer support team. We strive to make the payment process as transparent and user-friendly as possible, ensuring that all users can make purchases with full understanding of their costs.
5.2 Top Up Tokens
To access and use the services provided on the IntellectWave AI Platform, you are required to top up your account with IntellectWave AI tokens. These tokens are the sole method of payment for AI products and services on our Platform. Tokens must be purchased and added to your account before you can use them to engage with various AI tools and features available.
The top-up service allows you to purchase tokens using the available payment methods, and once the transaction is completed, the tokens will be credited to your account. These tokens are then used to pay for services on the Platform as needed.
Processing of Top-Up Transactions
When you request to top up your tokens, the transaction will be processed through a third-party payment service provider (referred to as the "Payment Processor"). The Payment Processor will handle all aspects of the transaction, including processing and verifying your payment. All top-up transactions are subject to the terms and conditions set forth by the Payment Processor.
For comprehensive details about the use of IntellectWave AI tokens, including how they are earned, redeemed, and any restrictions or limitations on their use, please refer to our IntellectWave AI Token Policy available on our website. This policy outlines the full terms and conditions related to the purchase, use, and management of tokens within the Platform.
By participating in the top-up service, you acknowledge and agree to comply with the terms outlined in the IntellectWave AI Token Policy and accept that all top-up transactions will be processed by the Payment Processor in accordance with their respective terms and conditions.
5.3 Payment Processors
Third-Party Payment Processors
To ensure secure, efficient, and reliable payment processing, IntellectWave AI collaborates with third-party payment service providers, also known as Payment Processors. These Payment Processors handle all payment transactions on our Platform, including those made for products, services, or any top-up transactions. Payments will be processed in accordance with the specific terms and conditions established by the Payment Processor, which will govern the transaction.
Your use of the payment services provided by the Payment Processor is subject to the Payment Processor’s own Terms of Use, which you should carefully review before proceeding with any transaction. While IntellectWave AI provides the platform and infrastructure for facilitating the connection with Payment Processors, we do not process or store payment information ourselves. All payment-related data, including sensitive financial details, is managed by the Payment Processor, ensuring that your payment information is secure and protected.
Authorization and Payment Processing
By using our Platform, you authorize us to interact with the Payment Processor regarding your orders and payments. This may include processing payments, monitoring transactions, and handling any necessary actions related to refunds, cancellations, and order activity. We may access your payment details to help facilitate these transactions, but please note that we do not retain or store any payment information ourselves. The Payment Processor will handle all transaction details in accordance with their own security measures.
Please be aware that IntellectWave AI does not take possession, custody, or control of the funds involved in any transactions. All funds are managed and processed by the third-party Payment Processor. As such, IntellectWave AI does not assume any responsibility for the accuracy, reliability, or security of the payment services provided by these third-party processors.
Disclaimer Regarding Payment Processor Services
IntellectWave AI does not make any warranties or representations, either express or implied, regarding the services provided by the Payment Processor. This includes, but is not limited to, the performance, security, or reliability of the Payment Processor’s services. We strongly encourage you to review the Payment Processor's Terms of Service and Privacy Policy before proceeding with any payment transactions, as their terms will govern your use of their services.
Any disputes, issues, or concerns related to payment processing should be directed to the Payment Processor, as they are responsible for handling the financial aspects of your transactions. IntellectWave AI is not liable for any payment-related issues, including failed payments, transaction errors, or disputes with the Payment Processor.
5.4 Taxes and Charges
Responsibility for Taxes and Duties
As a user of the IntellectWave AI Platform, you are solely responsible for any applicable taxes, duties, or other governmental charges that may apply to your purchases. This includes, but is not limited to, sales tax, value-added tax (VAT), goods and services tax (GST), or any other local, regional, or national taxes that may be applicable to your transactions depending on your location or the nature of the product or service being purchased. These taxes and duties are not included in the listed price on our website and will be calculated and added to your total during the checkout process.
It is important to note that tax rates may vary based on factors such as your geographical location, the type of product or service purchased, and other legal factors that apply to the transaction. We strongly recommend that you consult with a tax advisor or local tax authority if you are unsure about the taxes or duties that may apply to your specific purchase.
Inclusion of Taxes and Charges in the Final Price
The prices displayed on the IntellectWave AI website, including product listings and service descriptions, may not include any taxes or additional charges that may be required by law. The total amount due for your purchase, including taxes and any other fees, will be displayed to you before you complete the checkout process.
During checkout, a breakdown of the total purchase amount will be provided, including all applicable taxes, fees, and other charges. This ensures transparency and allows you to confirm the final cost of your purchase before proceeding with payment. If you are making an international purchase, please be aware that the applicable taxes and charges may differ from the prices displayed in the cart based on your country of residence and local tax laws.
Payment Processing Fees
All transactions on the IntellectWave AI Platform will be subject to payment processing fees, which are levied by the Payment Processor responsible for handling your transaction. These fees are typically calculated as a percentage of the total amount of the transaction, which includes both the purchase price of the product or service and any applicable taxes.
These payment processing fees are imposed by the third-party Payment Processor and are separate from the prices of the products or services you are purchasing. The exact fee amount may vary based on the Payment Processor you choose, as well as the country in which you are located. You can find detailed information regarding these fees on the Payment Processor's website or terms of service.
Understanding the Payment Processing Fees
We recommend reviewing the Payment Processor's website or documentation to understand the specific fee structure that applies to your transaction. The processing fees are typically calculated based on the total amount of the transaction and can include various charges related to handling payments, currency conversions, fraud prevention, and other transaction-related services.
Since IntellectWave AI works with third-party Payment Processors, we do not have control over the exact amount of the payment processing fees, nor can we modify or waive these charges. As such, any fees associated with payment processing will be directly billed by the Payment Processor, and you will be made aware of them during the checkout process.
By proceeding with a transaction, you acknowledge that you are responsible for paying all applicable taxes, duties, and payment processing fees. These fees will be clearly outlined before you complete the purchase, so you can make an informed decision regarding the total cost of your order.
Potential Additional Charges
In some cases, additional charges may apply to your transaction that are not related to taxes or processing fees. For example, if you choose a particular payment method or engage in international transactions, there may be extra charges such as currency conversion fees or cross-border fees. These charges are set by your chosen Payment Processor or financial institution, and we recommend checking with them directly for further details.
6. Cancellation Policy
You may cancel your order at any point prior to completing the payment. This means that until you finalize and confirm your payment, you retain the ability to modify or cancel your purchase. Simply adjust your shopping cart by removing any items you no longer wish to buy, or choose to exit the checkout process without completing the transaction. No additional steps are necessary to cancel an order before payment.
Once your payment has been successfully processed and confirmed, however, the order is considered finalized and cannot be canceled. At this point, the items you have purchased will proceed to fulfillment.
If you wish to cancel an order after payment has been completed, you may refer to our Refund Policy below. This policy outlines the process for requesting a refund should you decide not to keep the order after it has been processed. We encourage you to review the Refund Policy for detailed information on eligibility, timelines, and the steps required to initiate a refund request.
7. Refund Policy
At IntellectWave AI, we strive to deliver a positive and satisfying experience for all users. However, we understand that there may be instances where a refund is necessary. To ensure clarity and fairness, we have established the following refund conditions:
7.1 Eligibility for Refunds
You may be eligible for a refund under the following conditions:
Defective or Corrupted File: If you have purchased an AI-generated product and can provide clear evidence that the file is corrupted or defective to the extent that it prevents proper use, you may be eligible for a refund.
Non-Downloaded or Non-Accessed Product: If you have not yet downloaded or accessed the AI product after purchasing it, you may request a refund. Refund requests for unused products must be submitted within 14 days of the original purchase date.
All refund requests must meet the above criteria and fall within the 14-day timeframe from the purchase date to be considered valid.
7.2 Circumstances Not Covered by Our Refund Policy
Refunds are not typically offered under the following conditions:
Change of Mind or Dissatisfaction: If you change your mind or are not fully satisfied with the AI product, refunds are generally not provided. However, we may consider exchanges on a case-by-case basis if the dissatisfaction is communicated and specific concerns are outlined.
Product Already Downloaded or Accessed: Once an AI product has been downloaded or accessed and it is verified as fully functional and non-defective, a refund is not typically offered. This policy aims to prevent unauthorized use and duplication of digital products.
Requests Beyond the Refund Period: Refund requests submitted after the 14-day period from the purchase date will not be accepted.
7.3 How to Request a Refund
To initiate a refund request, please contact our customer support team via email at help.me@intellectwave.world. Include the following details to ensure your request is processed efficiently:
Order Number: Provide the unique order number associated with the purchase.
Reason for Refund Request: Briefly explain the reason for your request, highlighting whether it pertains to a defective product or unused status.
Supporting Documentation: If applicable, include any screenshots, error messages, or descriptions that clearly demonstrate the issue with the product.
Our customer support team will review your request promptly. If your refund is approved, we will initiate the reimbursement process using the same payment method you used for the initial purchase. While we strive to process refunds quickly, please note that it may take several business days for the refunded amount to appear in your account. This timeline may vary depending on your Payment Processor’s policies regarding refund processing.
8. User-Generated Content
We encourage user engagement through content creation, and we recognize the value of user contributions to our Platform. This section outlines the terms of ownership, responsibility, and monitoring for any content that users create or upload to IntellectWave AI.
8.1 Ownership and Licensing of User-Generated Content
As the creator of User-Generated Content ("UGC"), you retain full ownership of any material you create, submit, or upload to our Platform. This includes, but is not limited to, text, images, videos, and any other digital content that you choose to share. However, by uploading or sharing UGC, you grant IntellectWave AI Limited a non-exclusive, worldwide, transferable, royalty-free, and sublicensable license to use, reproduce, modify, adapt, publish, distribute, and display your content. This license enables us to operate, improve, and promote our Platform effectively. Please note that this license remains in effect for as long as your content is available on our Platform and is necessary for providing the services you expect from us.
8.2 User Responsibility and Content Standards
You bear full responsibility for all content you upload or share on our Platform. By submitting UGC, you represent and warrant that:
You possess all necessary rights, permissions, and consents to create, use, and share this content, and that it does not infringe upon the rights of any third party, including intellectual property rights, privacy rights, or contractual rights.
Your content complies with all applicable laws and regulations and does not contain any material that could be deemed illegal, obscene, defamatory, offensive, misleading, or harmful.
You understand that uploading or sharing any content that violates the rights of others or breaches our Terms is strictly prohibited. Any content intended to harass, defame, threaten, or promote illegal activity is also prohibited. By contributing UGC, you agree to indemnify and hold IntellectWave AI Limited harmless from any claims arising from violations related to your content.
8.3 Platform Monitoring, Moderation, and Content Removal
While we respect user privacy and creativity, we reserve the right (but not the obligation) to monitor and moderate all UGC on our Platform to ensure it aligns with our community guidelines, Terms of Use, and legal requirements. Our team may review content periodically and, at our sole discretion, remove or disable any content deemed to violate these Terms or that is otherwise inappropriate, harmful, or offensive. This action may be taken without prior notice to you.
If your UGC is removed or disabled, you may be notified and provided with an explanation, though this may not always be possible due to the nature or urgency of certain violations. We encourage you to review our guidelines for acceptable content and ensure that your contributions meet these standards.
By using our Platform, you acknowledge and accept our right to manage and moderate UGC to maintain a safe, respectful, and legally compliant environment for all users.
9. Prohibited Actions
To maintain a secure, lawful, and respectful environment, users agree not to engage in any prohibited actions while accessing or using our Platform. The following actions are strictly prohibited and, if violated, may result in account suspension, termination, or legal action, as deemed necessary to protect the integrity of our Platform and its community.
a) Violation of Laws
Using our Platform for any illegal or unlawful purpose, including activities that violate applicable laws, regulations, or infringe upon third-party rights, is strictly prohibited. This includes any activity that may support illegal or unauthorized practices.
b) Unauthorized Access
You agree not to access or attempt to access areas of our Platform that are not publicly accessible or exceed the permissions granted to you. Attempting to bypass restrictions or accessing restricted areas without authorization is a serious violation of our policies.
c) Interference with Platform Operations
Disrupting, interfering with, or damaging the operation of our Platform, servers, or network connections is prohibited. This includes, but is not limited to, introducing harmful code, viruses, malware, or employing tactics that could impair the Platform’s functionality or security.
d) Unauthorized Data Collection
Using any automated tools, bots, scripts, or scraping software to access, extract, collect, or harvest data from our Platform without prior written consent is prohibited. Engaging in unauthorized data collection, extraction, or scraping could compromise the security and privacy of our Platform and its users.
e) Impersonation and Misrepresentation
Falsely representing yourself or impersonating another person or entity on our Platform is prohibited. This includes using a fake identity, misrepresenting affiliations, or using the identity of others without permission.
f) Spam and Unsolicited Communications
Using our Platform to send unsolicited messages, spam, or other promotional or commercial content without express consent is not permitted. Engaging in mass messaging or distributing promotional materials without authorization disrupts the user experience and undermines our policies.
g) Misuse of User-Generated Content
User-Generated Content on our Platform is meant for personal use or as permitted by our Terms. Unauthorized reproduction, distribution, exploitation, or other misuse of User-Generated Content is prohibited.
h) Intellectual Property Infringement
Violating intellectual property rights, such as copyrights, trademarks, or patents, is strictly prohibited. Unauthorized use, reproduction, or distribution of content that belongs to others, including content on our Platform, is a violation of our Terms and may result in legal consequences.
i) Harassment and Abusive Conduct
Harassing, stalking, intimidating, or abusing other users, as well as engaging in offensive, discriminatory, or harmful behavior, is strictly prohibited. We are committed to fostering a respectful and supportive community, and abusive behavior will not be tolerated.
j) Data Mining and Extraction
Conducting data mining, data harvesting, or any similar activity involving data extraction or the use of automated tools, such as bots, is strictly prohibited. Unauthorized data collection activities are disruptive and may compromise Platform security.
k) Reverse Engineering
Reverse engineering, decompiling, disassembling, or attempting to obtain the source code or underlying algorithms of our Platform or any related software is prohibited. Our Platform’s technology is protected by intellectual property laws, and any attempt to reverse-engineer our systems violates these protections.
l) Misrepresentation and False Information
Providing false, inaccurate, or misleading information related to your identity or any aspect of your use of our Platform is prohibited. We require honesty and accuracy from our users to maintain trust and ensure a safe environment.
m) Circumvention of Security Measures
Attempting to bypass, disable, or tamper with any security features, access controls, or restrictions on our Platform is strictly prohibited. Such circumvention efforts undermine our security protocols and put our users’ information at risk.
n) System Abuse and Overuse
Engaging in any behavior that could negatively impact the Platform’s performance, including excessive usage, attempts to overload our systems, denial of service (DoS) attacks, or any form of resource abuse, is strictly prohibited. Abusive actions that compromise system stability, bandwidth, or availability may lead to account restrictions or termination.
10. Disclaimer of Warranties
IntellectWave AI Limited offers access to the IntellectWave AI platform strictly on an “as-is” and “as-available” basis, which means that we provide it without any form of warranties, whether expressed or implied, as broadly as applicable laws allow. By choosing to use our platform, you accept and agree that your usage is entirely at your own risk. You also acknowledge and understand that IntellectWave AI Limited makes no claims or assurances about the accuracy, reliability, or completeness of the content generated by our platform, nor do we guarantee the content’s suitability for any specific purpose.
10.1 No Guarantee of Results or Accuracy
While IntellectWave AI Limited endeavors to deliver AI-generated content that is of high quality, relevant, and accurate, we cannot and do not warrant that the output will fulfill your expectations, be entirely free of errors, or meet a specific intended purpose. Any content generated by IntellectWave AI should be independently verified for accuracy, especially in circumstances where the information may have substantial implications, such as in legal, medical, financial, or other significant contexts. We do not guarantee that the results produced by our platform will be consistently reliable, precise, or exhaustive, nor do we accept any liability for decisions or actions taken based on the AI-generated content provided by IntellectWave AI.
10.2 No Warranty of Continuous Availability or Performance
IntellectWave AI Limited does not make any guarantee regarding the continuous availability, uninterrupted functionality, timely performance, security, or freedom from errors, bugs, or viruses of IntellectWave AI. Technical maintenance, essential updates, and unforeseen technical issues may impact access to or functionality of our platform from time to time. We are not liable for any losses, inconveniences, or disruptions arising from temporary service outages, delays, or any interruptions to service.
10.3 Suitability for Purpose
IntellectWave AI is developed to assist users with content generation; it is not a tool for providing professional, specialized, or expert advice. We expressly disclaim any warranties regarding the suitability, applicability, or appropriateness of the content generated by IntellectWave AI for any particular purpose, industry, or field. Users are solely responsible for evaluating whether the AI-generated content meets their needs and for taking any necessary actions to verify, adapt, or amend the information as required to fit specific uses.
10.4 Disclaimer of Third-Party Warranties
IntellectWave AI may include references to or links from third-party websites, resources, or platforms. IntellectWave AI Limited does not provide any warranties or guarantees for the information, products, or services offered by these third-party sites or platforms. We are not responsible for the content, accuracy, legality, or accessibility of such third-party resources, nor do we assume any liability related to them. When using any third-party services or content linked from IntellectWave AI, you do so at your own risk and should review and understand the terms and policies governing those third-party services before use.
10.5 No Liability for User Actions Based on Content
IntellectWave AI Limited will not be held liable for any actions, consequences, or damages resulting from the use, misuse, or reliance on content generated by IntellectWave AI. Users assume full responsibility for the outcomes of their actions based on IntellectWave AI’s output, whether those actions involve publishing, sharing, or making decisions based on the AI-generated content.
10.6 Disclaimer of Implied Warranties
To the fullest extent permitted by applicable law, we disclaim any and all implied warranties. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any other assurances that may be implied from a course of performance, course of dealing, or usage of trade. These disclaimers are intended to emphasize that IntellectWave AI Limited does not assume responsibility for any unspoken guarantees related to the platform’s performance, accuracy, or suitability for specific uses.
11. Indemnification
By using our Platform, you agree to indemnify, defend, and hold harmless IntellectWave AI Limited, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees and costs, that arise out of or are related to:
Your Use of the Platform
Any actions you take or decisions you make while using the Platform, including all content you generate, share, or distribute, and any engagement with other users or third parties. This indemnification includes but is not limited to any claims arising from or related to your interaction with our AI-powered content tools, such as generated outputs that may be deemed inappropriate, misleading, or offensive by third parties.
Violation of These Terms
Any violation of these Terms of Use, including but not limited to breaches of our guidelines on prohibited actions, user-generated content, or intellectual property rights. You are responsible for understanding and adhering to all guidelines, policies, and legal obligations associated with using our Platform. Violations that result in claims against IntellectWave AI, whether due to negligence, oversight, or intentional misuse, fall under your obligation to indemnify us.
Infringement of Rights or Misuse of Platform Resources
Any infringement or alleged infringement of intellectual property rights, proprietary rights, or other rights of any third party due to your activities on the Platform. This includes but is not limited to unauthorized use, distribution, or reproduction of content, materials, or technologies belonging to IntellectWave AI or other users of the Platform.
Unlawful or Unauthorized Conduct
Any unlawful or unauthorized activities you engage in, such as attempting to gain unauthorized access to our systems, interfering with Platform operations, or conducting fraudulent or harmful activities that affect the Platform, its users, or third-party entities associated with the Platform.
You acknowledge that IntellectWave AI reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, at your expense, and you agree to cooperate fully with us in asserting any available defenses. You agree to provide us with prompt notification of any such claims, demands, or causes of action to allow us the opportunity to mitigate potential damages and address the matter in a timely manner.
This indemnification clause is intended to safeguard IntellectWave AI Limited’s interests, allowing us to operate and improve the Platform for all users. We strongly encourage you to understand and respect all terms to minimize risks and avoid circumstances that could lead to potential liability. This clause will continue to apply even after you cease using the Platform.
12. Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to these Terms of Use, your use of the IntellectWave AI Platform, or any aspect of your relationship with IntellectWave AI Limited (collectively referred to as a "Dispute"), you agree to resolve such Disputes in accordance with the resolution processes outlined below.
Before initiating formal dispute resolution mechanisms, you agree to contact our support team in an attempt to resolve any Dispute informally. We ask that you provide a detailed description of the issue, along with any relevant documentation or evidence, to facilitate the resolution process. Both parties agree to make a good-faith effort to resolve the Dispute through direct negotiation and communication within thirty (30) days from the date of initial contact. This initial step aims to resolve issues swiftly and without escalation.
If the Dispute cannot be resolved through negotiation within the specified timeframe, the matter shall be resolved exclusively through binding arbitration. Arbitration is a legally binding process conducted by a neutral arbitrator rather than a judge or jury. By agreeing to arbitration, you and IntellectWave AI Limited both waive any right to a trial by jury and the ability to participate in a class action lawsuit.
The arbitration shall be conducted in accordance with the rules of a recognized arbitration organization, such as the London Court of International Arbitration (LCIA). The arbitration will be held in London, United Kingdom, unless another mutually agreed-upon location is selected. The arbitrator will apply the laws of England and Wales to all substantive issues of the Dispute.
The arbitration process will remain confidential. The arbitrator’s decision will be final and binding, and the judgment on the award rendered by the arbitrator will be enforceable in any court with competent jurisdiction. Each party will bear its own costs and fees associated with the arbitration, unless the arbitrator determines otherwise. If the arbitrator awards any costs, including legal fees, they may be allocated as permitted by the applicable law or arbitration rules in force.
Despite the above, certain Disputes may not be subject to arbitration. These exceptions include claims for injunctive relief or other equitable remedies, disputes related to intellectual property, or any matter that by law cannot be resolved by arbitration. IntellectWave AI Limited reserves the right to seek equitable relief in a court of law to prevent or address unauthorized use of its intellectual property, as well as breaches of confidentiality obligations, ensuring the protection of proprietary rights outside of arbitration if necessary.
This Dispute Resolution section, and all other provisions of these Terms, shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. For matters that are not subject to arbitration, you agree to submit to the exclusive jurisdiction of the courts located in London, United Kingdom. You further waive any objections related to venue or forum non-conveniens that might otherwise limit the enforceability of this clause.
You agree that any Dispute will be resolved on an individual basis, meaning that neither you nor IntellectWave AI Limited may participate in a class action, collective, or representative proceeding against one another. This class action waiver applies to arbitration proceedings as well. If this class action waiver is found to be unenforceable, the unenforceability does not affect the remaining provisions of this Dispute Resolution section.
If any specific provision within this Dispute Resolution section is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision will be severed from these Terms. The remaining provisions, however, will continue to operate in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to render it enforceable, if possible, in order to uphold the intent of these Terms.
You agree that any claim or cause of action arising out of or related to your use of the IntellectWave AI Platform or these Terms must be filed within one (1) year after such claim or cause of action arose, or it will be permanently barred. This time limitation does not apply where prohibited by applicable law.
13. Entire Agreement
These Terms of Use, along with any policies, guidelines, or additional terms referenced within, constitute the complete and exclusive agreement between you and IntellectWave AI Limited regarding your use of our Platform, its services, and all related content. This agreement fully replaces and supersedes any prior or contemporaneous agreements, discussions, representations, warranties, or understandings, whether written or oral, concerning the subject matter addressed herein.
By agreeing to these Terms, you confirm that you have not relied on any prior representations, agreements, or discussions beyond what is expressly included in these Terms. Any changes or modifications to these Terms will only be effective if they are in writing and approved by an authorized representative of IntellectWave AI Limited. This Entire Agreement provision ensures that all understandings between you and IntellectWave AI Limited are consolidated into this single, binding agreement, setting forth all rights, obligations, and restrictions governing your use of our Platform.
In case of any conflict or inconsistency between these Terms and any other communications or materials provided by us, these Terms shall prevail. You acknowledge and agree that no prior or subsequent agreements, statements, or representations outside of these Terms shall be binding unless explicitly integrated into an updated version of these Terms. This provision safeguards the clarity, consistency, and enforceability of the contractual relationship between you and IntellectWave AI Limited, ensuring that the terms stated here are the sole terms governing your rights and responsibilities on our Platform.
14. Contact Information
If you have questions, comments, or concerns regarding these Terms of Use, our Privacy Policy, or any other aspect of your experience with IntellectWave AI, please reach out. We value transparency and communication with our users and are here to address inquiries, provide support, and welcome feedback.
14.1 General Inquiries and Support
For general inquiries, including questions about how to use IntellectWave AI, technical assistance, troubleshooting, or details about our services, please contact our support team. Our team is trained to assist you with any challenges you may face on the platform, from navigating features to addressing technical issues. Whether you need guidance on getting started or support for a complex technical concern, we’re here to help.
14.2 Feedback and Suggestions
We highly value your input and encourage you to share feedback, ideas, and recommendations to improve IntellectWave AI. While we welcome and appreciate your ideas, please be aware that any suggestions you provide will be deemed non-confidential and may be used by IntellectWave AI Limited without obligation or compensation to you. Your insights play a vital role in enhancing our services, enabling us to better meet the needs of all users on our platform.
14.3 Response Time
We aim to respond to all inquiries within 2–3 business days. However, please be aware that response times may vary based on the nature and complexity of your inquiry and our current volume of requests. During periods of high demand, response times may be longer than usual. We appreciate your patience and understanding and assure you that every effort is made to respond promptly.
14.4 Communication and Security
For the security of your information, please contact us only through the official channels listed below. Avoid sharing sensitive information, such as passwords or financial details, through unverified means. Should you receive an email or message claiming to be from IntellectWave AI Limited, please verify the sender, as we are committed to safeguarding your personal information.
14.5 Contact Details
For all inquiries, please contact us through one of the following channels:
Mailing Address:
IntellectWave AI Limited
Dept 6260, 196 High Road, Wood Green
London, United Kingdom, N22 8HH
By contacting us, you authorize us to reach out as needed to address your inquiry. You also confirm that the information you provide is accurate and complete. We look forward to assisting with any questions or concerns you may have regarding your experience with IntellectWave AI.
15. Right to Modify Terms
IntellectWave AI Limited reserves the right to modify, update, or revise these Terms of Use at any time, in its sole discretion. We will notify users of any material changes by posting the updated Terms on this page, and the "Effective Date" at the top of the page will reflect the date of the latest revisions. It is your responsibility to review these Terms regularly to stay informed about any changes.
By continuing to access or use the Platform after such updates are posted, you acknowledge and agree to be bound by the revised Terms. If you do not agree to the updated Terms, you must cease using the Platform immediately.
Changes to the Terms may include, but are not limited to, adjustments in pricing, services, features, or the manner in which we provide the Platform. You are encouraged to review the Terms periodically to ensure that you are aware of any modifications.
Thank you for choosing to use IntellectWave AI. We are committed to providing you with a secure, innovative, and rewarding experience on our platform. By using our services, you acknowledge and agree to the terms outlined in this document. If you have any questions or concerns about these Terms, please don’t hesitate to contact us.
We look forward to continuing to serve you and help you explore the powerful AI tools and services we offer.